PRIVACY POLICY

Effective date: 2025-04-26

1. Introduction

Welcome to SoulMeet Vivah.

Our Privacy Policy governs your visit to soulmeetvivah.com, and explains how we collect, safeguard, and disclose information resulting from your use of our Service.

We use your data to provide and improve our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern your use of our Service and, together with this Privacy Policy, constitute your agreement with us (“Agreement”).

2. Definitions

SERVICE means the soulmeetvivah.com website operated by SoulMeet Vivah.

PERSONAL DATA means data about a living individual who can be identified from that data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically when you interact with our platform.

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means SoulMeet Vivah determines the purposes and means of processing your personal data.

DATA PROCESSORS (OR SERVICE PROVIDERS) are third-party companies that process your data on our behalf.

DATA SUBJECT is the individual whose personal data is being collected and processed.

THE USER is the individual using our Service, corresponding to the Data Subject.

3. Information Collection and Use

We collect various types of information to provide and improve our Service to you.

4. Types of Data Collected
Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  1. Email address
  2. First name and last name
  3. Phone number
  4. Address, Country, State, Province, ZIP/Postal code, City
  5. Date of Birth, Gender, Caste/Community Details (specific to matrimony profiles)
Usage Data

We may also collect Usage Data like your IP address, browser type, pages visited, and other diagnostic data.

Cookies and Tracking Technologies

We use Cookies to track activity on our Service and hold certain information to improve and personalize your experience.

  1. Session Cookies - for operating our Service
  2. Preference Cookies - for remembering your preferences
  3. Security Cookies - for security purposes
  4. Advertising Cookies - for serving relevant ads
5. Use of Data

SoulMeet Vivah uses the collected data for purposes such as:

  1. Providing and maintaining our Service
  2. Notifying you about changes
  3. Allowing participation in interactive features
  4. Customer support
  5. Analyzing and improving our Service
  6. Monitoring Service usage
  7. Detecting and preventing fraud
  8. Sending news, offers, and event information
  9. Other legitimate business purposes with your consent
6. Retention of Data

We will retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy, complying with legal obligations, resolving disputes, and enforcing agreements.

7. Transfer of Data

Your information may be transferred to and maintained on servers located outside your jurisdiction. Your use of the Service represents your consent to that transfer.

8. Security of Data
  1. We prioritize the security of your Personal Data, but no system is completely secure. We apply commercially reasonable practices to safeguard your information.
  2. You can request deletion of your Personal Data by contacting us. Some functionality may be restricted afterward.
  3. We do not sell your personal information to any third parties for any purpose.
9. Service Providers

We may employ third-party companies and individuals to assist in providing our Service. These third parties only access your data to perform tasks on our behalf and are obligated not to disclose or misuse it.

10. Links to Other Sites

Our Service may contain links to external websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: [email protected]